Great support when you need

Great support
when you need

Got questions? Reach out below — we’ll get back to you, promise!

Questions

Answer to the question

Here are straight answers to everything you want to know before buying your first Shoop template — no fluff, no confusion, just clarity.

Do I need to know Framer to use these templates?

If you're new, 1 hour of Framer basics on YouTube is enough to get started.

Can I use the template for multiple projects?

Yes. One purchase gives you lifetime access. Use it as many times as you want, for as many projects as you need.

How do I get the template after purchase?

Instantly. As soon as payment is complete, you'll get the Framer template link in your email. Just duplicate it and start building.

Do I need a paid Framer account?

A free Framer account is enough to edit. To publish your site live, you'll need a Framer plan — that's separate from Shoop (25% Discount Code FREE)

Do you offer Online Support after purchase?

Yes. Email us anytime and we'll reply within 24 hours.

Is there a refund policy?

Since templates are digital products, we don't offer refunds. But if you run into any technical issues, reach out and we'll sort it out.

Do I need to know Framer to use these templates?

If you're new, 1 hour of Framer basics on YouTube is enough to get started.

Can I use the template for multiple projects?

Yes. One purchase gives you lifetime access. Use it as many times as you want, for as many projects as you need.

How do I get the template after purchase?

Instantly. As soon as payment is complete, you'll get the Framer template link in your email. Just duplicate it and start building.

Do I need a paid Framer account?

A free Framer account is enough to edit. To publish your site live, you'll need a Framer plan — that's separate from Shoop (25% Discount Code FREE)

Do you offer Online Support after purchase?

Yes. Email us anytime and we'll reply within 24 hours.

Is there a refund policy?

Since templates are digital products, we don't offer refunds. But if you run into any technical issues, reach out and we'll sort it out.

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30% Discount "Shoop30"

30% Discount "Shoop30"

Get 30% off All Access with code "Shoop30". Unlock every current Adsency, Saspo, and Mouse template and resource at a discounted price

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